Abstract: IBM watsonx Assistant is an AI-powered virtual agent that provides customers with fast, consistent, and accurate answers across any messaging platform, application, device, or channel. Using AI and natural language processing, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches, and unhelpful chatbots.
This workshop provides an easy-to-follow guide on how to launch Watsonx Assistant, configure the settings for your first AI Assistant, and integrate AI Assistant into product page.
1. Launch Watsonx Assistant
Set up Watsonx Assistant instance on IBM Cloud.
2. Configure the settings for your first AI Assistant
Learn the basics of Watsonx Assistant and create the first AI conversation.
3. Integrate AI Assistant into product page.
Deploy your AI Assistant to the live environment and embed the AI Assistant into the product page.
The attendees will learn about the concept of building a chatbot, create AI conversation, and integrate it into production.
Bio: James Busche is a senior software engineer in the IBM Open Technologies Group, currently focused on the Open Source CodeFlare project. Previously, James has been a DevOps Cloud engineer for IBM Watson and the worldwide Watson Kubernetes deployments.