Establishing a Data and Analytics Organization
Establishing a Data and Analytics Organization


Cisco is transforming to a customer lifecycle value-based business, and data is foundational to that transformation. Shanthi Iyer, Cisco’s Chief Data Officer, will talk about the five requirements for a data-driven business: Provide a single point of engagement for data needs for the business; deliver an integrated platform and foundational data capabilities, with a technology toolkit for analytics; deliver enterprise analytics for innovating and scaling critical business priorities; provide data governance, quality controls, standards and policies on data lifecycle management; and incubate analytics talent and an experienced community of practice

A data-driven culture is a critical foundation to a Data & Analytics organization. Shanthi will share five key aspects to a data-driven culture: Automation and digital capture to drive consistent enterprise data hygiene practices; treating data as an asset so you can cultivate, manage and refine data into a valuable substance; developing data literacy to learn to read, write and speak in data; telling stories with data -- translating data and insights into opportunities, actions and business results; and maximizing enterprise value through data-driven insights – making the best decisions for customers, partners and employees.


Shanthi Iyer is Chief Data Officer at Cisco’s Operations organization. Cisco’s Data & Analytics team drives the enterprise-wide data and analytics strategy, governance and policy
framework, prioritizing and accelerating critical data-related activities to enhance company decision-making and execution through fact-based insights and intelligence, data science and data-driven analytics. The team also provides data and insights as a service for Cisco.
Prior to her current role, Shanthi drove Enterprise Data, Security and Services, supporting business transformation by accelerating the next-generation analytics and technology platforms required by Cisco business. Previously, she led the Supply Chain Transformation program for Cisco's $47 billion transactional fulfillment platform, implementing industry-standard platforms and business processes and enabling new fulfillment models for Cisco.
A 23-year technology industry veteran, Shanthi started at Cisco in 1997 as an Oracle DBA. She has worked across Cisco, driving results and being disruptive in Infrastructure, Cisco Services, Commerce, Sales and Supply Chain. Prior to Cisco, Shanthi worked at Applied Materials in Santa Clara and MashreqBank in Dubai.
Shanthi has been recognized by the Silicon Valley YWCA Tribute to Women and received multiple leadership awards from the Stevie Awards for Women in Business. She also actively participates in India Connection and Women in Technology Action Network, which are Cisco organizations that are focused on career, leadership and personal mentoring, and networking.
Shanthi holds a B.S. in Math from the University of Madras and a diploma in Computer Science from the National Institute of Information Technology in Chennai. She also completed MIT’s Supply Chain Leadership Program andthe Executive Data Science Program from Northwestern University.

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