Abstract: “State of Conversational AI” gives a technical overview & review of current state-of-the-art deep learning & NLP tactics for chatbots and conversational interfaces as well as product UX / design tips for crafting customer experiences around current limitations in conversational AI. Talk covers recent research papers, metrics and lessons from live products, and also a review of conversational AI platforms available for enterprise usage. The target audience is product leaders, technical executives, and designers and developers involved in the crafting of customer-facing conversational experiences.
Bio: Mariya is the CTO and Head of Research & Design at TOPBOTS, a strategy & research firm focused on applied artificial intelligence and machine learning. As an "AI Designer", she combines UX and AI to create intelligent tools and lovable products.