Abstract: “State of Conversational AI” gives a technical overview & review of current state-of-the-art deep learning & NLP tactics for chatbots and conversational interfaces as well as product UX / design tips for crafting customer experiences around current limitations in conversational AI. Talk covers recent research papers, metrics and lessons from live products, and also a review of conversational AI platforms available for enterprise usage. The target audience is product leaders, technical executives, and designers and developers involved in the crafting of customer-facing conversational experiences.
Bio: Mariya is the CTO and Head of Research & Design at TOPBOTS, a strategy & research firm focused on applied artificial intelligence and machine learning. As an "AI Designer", she combines UX and AI to create intelligent tools and lovable products.
CTO and Head of Research & Design at TOPBOTS